GMAIL ENQUIRY AUTOMATION

Your inbox, handled before you open it.

APY turns customer enquiries into organised lead records and ready-to-review Gmail drafts. You stay in control. The admin stops eating your day.

Built for service businesses using Gmail and Google Sheets.

APY live workflow

Incoming enquiry

Quote request

Hi, we need office cleaning twice a week in Richmond. Could you send pricing and availability?

Jamie2:14 PM

Lead record

NameServiceSuburb
JamieOffice cleaningRichmond
MayaEnd of leaseCarlton

Gmail draft

Hi Jamie,

I can help with twice-weekly office cleaning in Richmond. Could you share the office size and preferred days?

Waiting for human review
GmailGoogle SheetsReply draftsHuman approval

THE APY FLOW

One clean workflow from enquiry to reply.

Premium websites show the product clearly. So this page does the same: no vague AI magic, just the exact customer journey APY creates.

Email arrives

The customer asks for help.

APY watches for enquiry emails and identifies the useful details inside the message.

Lead gets saved

The enquiry becomes a row.

Name, service, location and request details are stored in a Google Sheet so nothing disappears in the inbox.

Draft appears

The first reply is ready.

A personalised Gmail draft is prepared. Your team reviews, edits and sends it when it feels right.

WATCH THE DEMO

See the customer journey in under a minute.

Customer sends an enquiry. The business receives it. APY records the details and creates a reply draft. The owner checks it and sends.

WHY THIS SELLS

It fixes the exact moment leads go cold.

Fast reply

Speed matters when people are asking for quotes.

Most service businesses lose leads because the first reply takes too long or starts from scratch every time.

Clean records

Every enquiry has a place to live.

The sheet becomes a simple pipeline for new enquiries, instead of a messy inbox and memory game.

Human control

No risky auto-send.

The draft is prepared for review. That makes APY easier to trust than a black-box bot.

WHO IT IS FOR

Service businesses drowning in enquiry admin.

The strongest fit is a small team that gets quote requests, booking questions or service enquiries through Gmail and still handles the first reply manually.

Cleaning companiesDog groomersTutoring centresBeauty clinicsEvent hireMobile mechanics

CLEAR ANSWERS

What clients need to know before trusting it.

Does APY send emails automatically?

No. The current setup creates Gmail drafts. A person reviews, edits and sends them.

Do I need a new CRM?

No. The current setup is designed around Gmail and Google Sheets.

Is it only for cleaning companies?

No. Cleaning is just a clear example. Any service business with repeat enquiry patterns can be a fit.

Can the replies match my business?

Yes. The draft should be based on your services, tone and the information you need from each customer.

GET THE FREE DEMO

Send one enquiry type. I will show what APY would do with it.

Tell me what kind of enquiry your business gets. I will show how it can be captured, organised and turned into a draft reply.

Your details will be used to respond to your enquiry. Privacy information.